Twice in the past 2 days, I have had coworkers reach out because their maps in Oracle Data Visualization Desktop stopped rendering. When they switched the visualization away from a map, a visualization would show. Likewise, when they exported a project (.dva) and sent it to a coworker for testing, it worked for the recipient. What we found was that both people ran a Disk Cleanup on their machine recently. It seems that Disk Cleanup deletes some necessary files (presumably from a temp directory) for map rendering for DVD. If this has happened to you, here are the steps to fix DVD and maps:
- First see if you can export the project (.dva), delete the project from DVD, then reimport into DVD. If it works, then you are good to go! If not,…
- Make sure you export each of your projects that you want to save.
- Uninstall DVD.
- Delete the following folder from your machine: C:\Users\{username}\AppData\Local\DVDesktop (yes, the whole folder!)
- Reinstall DVD (reinstall Advanced Analytics if desired)
- Import your projects.
You should be good to go!
RealTriGeek 